Advanced Shipping Quote
Shipping made simple—enter your to-and-from destinations, item weight, and preferred service level for a quick and accurate quote!
-
Call Now 336-635-4500
-
Any Questions info@massoodlogistics.com
How Massood Stepped In to Turn a Client’s Crisis Into a 3PL Success Story
Inside Massood’s Resilient Response: COVID‑19 Lessons for 3PLs
Massood Logistics: A 3PL Success Story of Resilience During COVID-19MASSOOD LOGISTICS AND COVID-19
Sometimes the Choice of your 3PL Logistics Provider means more than Pack and Ship.
When the COVID-19 pandemic disrupted global supply chains, many companies struggled to keep up. But at Massood Logistics, the crisis became an opportunity to innovate. This is our 3PL success story—how a family-owned logistics provider helped retailers stay connected to customers during one of the most turbulent times in modern history.
When the threat of the Covid pandemic first reared its ugly head, we realized that we needed to take immediate steps to protect our employees, our customers, our vendors and our customer’s merchandise. This plague not only threatened to hurt all of us physically, but also to interrupt our business and that of many on-line retailers whose livelihood depends on secure warehouse storage and at-once shipping services in an “I want it now” marketplace.
For at least one such furniture e-tailer, our preparations and precautions allowed them to maintain their competitive position in a crowded marketplace just when their consumers needed direct delivery the most.
For this and many other on-line marketers, their choice of 3PL logistics providers would spell the difference between seizing an unusual opportunity or having their business shut down as their goods were frozen in a quarantined distribution warehouse.
3PL Warehousing is more than just a Storage Facility for your GoodsTHIS IS HOW MASSOOD LOGISTICS MET THE COVID CHALLENGE
How did we avoid this cataclysmic disaster? By taking swift and decisive measures to insulate our staff and warehouse environment from outside contamination.
First, we tested all employees for the virus and instituted preventative measures to monitor their health, including masks, gloves and frequent temperature tests, plus an admonition that any employee who feels sick or exhibits symptoms should stay home and seek medical treatment at once. Then we thoroughly sanitized our three warehouses from floors to doors, after which we sealed all entrances against unauthorized traffic. All visitors were (and still are) required to make an appointment, wear a mask and avoid physical contact such as shaking hands. Truck drivers were required to stay with their vehicle as our personnel loaded or unloaded their trailer. Signs were posted throughout all of our North Carolina 3PL warehouse facilities to remind our trained staff, visitors and truck drivers to follow these guidelines.
- Do not enter the facility if you have a fever, sore throat, nausea, cough or runny nose.
- Practice social distancing and avoid contact with others.
- Wear masks or face shields at all times.
- Wash hands frequently and after any physical contact with others.
- TRUCKERS: please stay with your truck. We will handle goods and paperwork.
- VISITORS: please make an appointment or call 336-635-4500.
- Please be patient, we are trying to keep us all healthy!
Our Massood Family members are vital to our response to COVID-19.
We are taking measures to prevent or minimize the spread of the COVID -19 virus and have implemented the above proactive steps to protect their health and safety during this pandemic.
When 3PL Companies are Needed the MostThat is when a professional like Massood Logistics really shows their strength
These and other measures helped one major e-tailer avoid a total disaster. As the pandemic loomed, they were alerted that their 3PL logistics provider had failed to prepare for the unexpected challenge and was now facing a quarantine order. This would shut down their warehouse facility entirely—effectively locking up their goods and halting all shipments for weeks.
In the “at once” marketplace they operated in, even a short delay could mean canceled orders, lost revenue, and serious damage to their online reputation.
That’s when they called Massood.
How Massood Turned a Crisis Into a 3PL Success StoryHere’s How We Went the Last Mile for One Major E-Tailer
We took immediate action to salvage their goods, orders and financial well-being. We sent a fleet of tractor trailers to their former 3PL warehouse the day we received the call, then removed their merchandise, recovered their orders, transported them back to our nearest warehouse and resumed shipping the NEXT DAY. They never missed a beat and it didn’t cost them an extra dime.
“What could have been a disaster for our client became a defining 3PL success story thanks to fast thinking, reliable warehousing, and a team that goes the extra mile.”
A skilled 3PL logistics specialist can save you time, money and your business when it really counts.
3PL Companies are the Backbone of your BusinessAre you considering a new 3PL logistics provider? Have you checked their experience and reputation?
When it comes to 3PL companies, this is just one example of how important your choice of third party logistics partner can be when it really counts. They represent much more than a warehouse facility. They are your business partner and they hold your reputation and success in their hands.
Day in and day out, their attention to detail defines your business and your success. If they fail to ship on time, it is YOUR business that suffers.
Comprehensive 3PL Services with 40+ Years of Furniture Warehousing ExpertiseMassood has its roots in the furniture warehousing and over forty years of experience in transport, logistics, warehousing and order fulfillment, a five star on-line rating with glowing reviews from customers just like you. They offer a full complement of 3PL services, including..
Ready to Create Your Own 3PL Success Story?When your supply chain is on the line, you need more than just a warehouse— you need a partner who delivers under pressure.
Massood Logistics has been helping e-tailers and retailers navigate complex logistics for over 40 years, with responsive service, secure warehousing, and nationwide delivery.
From emergency transitions to everyday fulfillment, we’re the team behind some of the industry’s most resilient 3PL success stories.
From emergency transitions to everyday fulfillment, we’re the team behind some of the industry’s most resilient 3PL success stories.
Let’s build yours. Contact us to discuss your logistics needs today.
